I love the Philippines. I love the Philippines when it comes to handling voice support and business process outsourcing. Why?
- Large English-speaking population
- Lower infrastructure costs
- Government support
- Strong IT services industry
- Call center environment
- U.S. business hours (24 hour support also)
- Overnight turnarounds
- Similar financial and legal systems to the U.S.
- Filipino and Western culture affinity
I could go on. I’m sure I will in a future post.
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